What We Collect and Why
When you open an account we ask for your mobile number, email and a password. We store these details to verify withdrawals and send you login codes. Every time you deposit or withdraw through bKash, Nagad or Rocket we log the transaction ID, amount, timestamp and
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payment account number to reconcile your wallet balance and comply with financial record-keeping. We collect your device type, IP address and browser to detect duplicate accounts and flag suspicious activity. We may ask for a national ID photo or utility bill if a withdrawal exceeds a
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threshold or if our compliance team flags your account for manual review. Cookie files track which pages you visit, which games you open and how long you stay logged in so we can improve lobby layout and recommend tables or slots that match your play style.
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We do not share your mobile number, email or payment details with game studios or third-party advertisers unless you explicitly consent during a promotional campaign. Access to your account data depends on your local law and the regions we are permitted to serve. If local regulation
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prohibits online gaming or wallet-based deposits your account may be restricted or closed without prior notice. We retain transaction logs for seven years to meet audit and dispute-resolution requirements then archive or delete them. You can request a copy of your stored data or ask us
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to delete your account by contacting support through live chat, email or the help center. Deletion is processed within thirty days unless an open dispute, pending withdrawal or regulatory hold requires us to keep the records longer. This policy applies to the DK Casino platform and
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does not cover third-party sites you reach through affiliate links or payment gateways operated by bKash, Nagad or Rocket.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.